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STANDARD 15 - Adoption support

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(Adoption Agencies, Adoption Support Agencies)

Underpinning Legislation

The Adoption Support Services Regulations 2005

The Local Authority Adoption Service (England) Regulations 2003:

The Voluntary Adoption Agencies and the Adoption Agencies (Miscellaneous Amendments) Regulations 2003:

The Adoption Support Agencies (England) and Adoption Agencies (Miscellaneous Amendments) Regulations 2005:

Further Guidance:



  • Children and adults affected by adoption receive an assessment of their adoption support needs.
  • Service users confirm that the adoption support service provided met or are meeting their assessed needs.


Where services are commissioned by an adoption agency, a three-way working relationship is developed with the adoption agency and the Adoption support agency working in partnership to most effectively meet the needs of the service user. Commissioning arrangements are underpinned by a written agreement and are reviewed at regular intervals.


When deciding whether to provide a service, or which service to provide, the agency has regard to the assessed needs for adoption support services, listens to the service user’s wishes and feelings, and considers their welfare and safety.


The service user knows, and receives written information about, the service they are to receive; what the service is designed to achieve; what is involved in the particular service provision and how the service will be monitored to ensure that it is delivering the intended outcome.


Prospective adopters and adopters are made aware of, and encouraged by, the Adoption Support Services Adviser to access support services, and apply for tax credits and welfare benefits which are available to them and advise them of their employment rights to leave and pay.


The Adoption Support Services Adviser assists prospective adopters and adopters through liaison with education and health services; across local authority boundaries and between departments within the local authority.


Adoption agencies seek feedback from service users on the success of the service provision. This feedback is recorded centrally and on the case record of the service user.

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